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Terms & Conditions

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TERMS & CONDITIONS

Welcome to Project Udaan. These Terms & Conditions govern your use of our website www.projectudaan.in, including all services, products, and payment facilities offered through the platform. By accessing or using our website, you agree to comply with and be bound by these Terms.

1. GENERAL TERMS
  • Project Udaan is an online platform offering curated services and products for social impact and community development.
  • By using this website, you confirm that you are at least 18 years old or accessing the site under parental supervision.
2. PRODUCTS & SERVICES
  • All services listed are subject to availability.
  • We reserve the right to modify, discontinue, or update any product or service without prior notice.
3. PRICING & PAYMENTS
  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • Payments are processed securely via third-party payment gateways. We do not store your card or banking details.
  • By making a payment, you agree to the terms and conditions of the respective payment gateway provider.
4. ORDER CONFIRMATION & DELIVERY
  • Bookings are confirmed only upon successful payment.
  • Delivery timelines are estimates and may vary due to unforeseen circumstances.
  • Project Udaan is not liable for delays caused by third-party logistics providers.
5. CANCELLATION & REFUND POLICY
  • Booking once placed cannot be cancelled unless explicitly stated.
  • Refunds are processed only in cases of duplicate transactions or service unavailability.
  • Refunds, if applicable, will be credited to the original payment method within 7–10 business days.
6. USER RESPONSIBILITIES
  • You agree not to use the website for any unlawful or fraudulent activity.
  • You shall not attempt to gain unauthorized access to any part of the website or its systems.
  • You are responsible for maintaining the confidentiality of your account credentials.
7. INTELLECTUAL PROPERTY
  • All content, including text, images, logos, and software, is the property of Project Udaan or its licensors.
  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
8. PRIVACY POLICY

We value your privacy. Please refer to our Privacy Policy for details on how your personal data is collected, used, and protected.

9. LIMITATION OF LIABILITY
  • Project Udaan shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website.
  • We do not guarantee uninterrupted access or error-free functionality.
10. MODIFICATIONS
  • Project Udaan reserves the right to update or modify these Terms & Conditions at any time without prior notice.
  • Continued use of the website after changes implies acceptance of the revised terms.
11. GOVERNING LAW
  • These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.