PRIVACY POLICY

1. Introduction

Udaan Project is committed to protecting the privacy of its donors, supporters, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

2. Information We Collect
  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment details (processed securely via third-party gateway)
3. Use of Information

Your information is used solely for:

  • Processing donations or payments
  • Sending receipts and confirmations
  • Providing updates about our initiatives
  • Responding to inquiries

We do not sell, rent, or share your personal data with third parties, except as required by law or to complete secure payment processing.

4. Data Security

We implement appropriate technical and organizational measures to protect your data. All payment transactions are encrypted and handled by trusted third-party providers.

5. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and monitor site performance. You can manage cookie preferences through your browser settings.

6. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

7. Contact

For questions regarding this policy, please contact:
📧 udaan@adanifoundation.com


REFUND POLICY

1. No Refund Policy

All payments and donations made to Udaan Project are final and non-refundable. By completing a transaction on our website, you acknowledge and accept this policy.

2. Exceptions

Refunds will only be considered in cases of:

  • Duplicate transactions
  • Technical errors during payment processing

Requests for exceptions must be submitted within 7 days of the transaction, along with proof of payment and error details.

3. Contact

To report a payment issue or request an exception, please contact:
📧 udaan@adanifoundation.com